Shipping & Returns

Shipping

Orders placed with Return to Eden are usually processed within 1-2 business days. 

USA

Orders over $75
FREE Standard Shipping

Orders under $75
Standard Shipping $6

Canada

Orders over $150
FREE Standard Shipping
Express Shipping $45 

Orders under $150
Flat rate $20
Express Shipping $65 

Note we do not cover international customs fees, duties, or taxes
 

Return to Eden Cosmetics is not responsible for lost or stolen packages once they have been marked "Delivered" by the carrier. 

Refunds, Returns, and Exchanges 

We encourage you to order samples wherever possible, to ensure you will love what you purchase. Most samples include enough for at least a week (maybe more) of regular use.

We accept returns on all unopened products (excluding samples) within 30 days of you receiving the product. 

Before returning your purchase, please contact us for an RMA code. You will be refunded the purchase price, but any shipping fees (either to you or back to us) are non-refundable. We charge $6 for return shipping.

Exchanges

If we ship you the wrong item, or if a product is damaged during shipping, just snap a photo of the item and send to info@returntoedencosmetics.com.  We’ll send you the correct item or a replacement item free of charge as quickly as we can.

For opened products, we want you to be happy with your purchase, and we want you to LOVE these products. Most products require a period of adjustment, please allow at least 2 weeks for your skin to adapt.

If you think you've ordered the wrong product for your skin type let us know by sending us an email to info@returntoedencosmetics.com.

If you’re just not sure you love the product after you try it, we encourage you to reach out to us. We may have suggestions on how to use the product or identify if your skin is just adjusting to a new routine.